Business Development & Sales Administrator Liverpool

Who are we? Ventilation Surveys & Services Ltd

Air Conditioning and Fire Compliance projects throughout the UK. We undertake works for large FM Companies, Government and local authorities, healthcare, retail and leisure sectors. 

From start-up in 2010 the business has grown to employ 79 staff and has revenues that exceeds £7 million per annum, and revenue for 2025 is expected to exceed £8.4 million with 20% targeted revenue growth predicted for 2025

The business is run from a new purpose-built HQ in Liverpool with regional offices in London and Belfast. Most staff work remotely as customer site-based operational teams supported by the Central Management, Finance and Administration teams. 

We have Investors in People accreditation as well as being an ISO 9001 registered business. We look to constantly develop and improve our internal working practices along with the recognition and development that we offer our staff. 

We are market leaders in our field and have experienced exceptional growth and are looking for Business development and sales administrators to join our dynamic sales department. Ventilation Surveys & Services Ltd (VSS) is looking for an enthusiastic and motivated university student to join our growing sales team in a Business Development & Sales Administration role.

This is an ideal opportunity for a student looking to gain real-world experience in business development, sales, customer relationship management, marketing and administration while continuing their studies.

You will work closely with our Regional Sales Engineers and Sales Team, supporting them with lead generation, customer communication, appointment setting and maintaining accurate information within our CRM system.

This is a hands-on role where you will have the opportunity to develop valuable commercial skills and gain an insight into how a successful B2B sales operation works.

Key Responsibilities

Business Development & Lead Generation

• Work closely with Regional Sales Engineers to identify new business opportunities.
• Contact and chase old and dormant leads to identify potential opportunities.
• Follow up on previous enquiries and quotations that have not yet progressed.
• Re-engage previous customers and prospects to identify new requirements.
• Make outbound calls and communicate with clients and prospective customers professionally.

• Qualify opportunities and pass relevant leads to the appropriate Sales Engineer or member of the sales team.

Appointment Setting

• Arrange appointments and meetings between clients/prospects and Regional Sales Engineers.
• Manage diaries and coordinate suitable meeting times.
• Follow up appointments and ensure relevant information is recorded within the CRM.
• Help the sales team maximise their time by ensuring appointments are properly qualified and organised.

CRM & Sales Administration

• Input and maintain accurate, up-to-date customer and prospect information within the CRM system.
• Update lead, opportunity and quotation statuses.
• Record telephone calls, emails, appointments and customer interactions.
• Ensure sales opportunities are followed up at the appropriate time.
• Assist with keeping the sales pipeline accurate and up to date.
• Produce basic reports and information for the Sales Team when required.

LinkedIn & Marketing

• Assist with creating and scheduling LinkedIn posts for VSS.
• Help identify interesting company news, projects, achievements and industry topics that could be used for social media content.
• Create engaging posts to help increase VSS’s visibility and engagement on LinkedIn.
• Work with the Sales and Marketing Teams to support wider marketing campaigns.

What We Are Looking For

We are particularly interested in students studying subjects such as:

• Business Management
• Marketing
• Sales
• Business Development
• Economics
• Communications
• or a related degree

However, your degree is not the most important factor. We are looking for someone who is enthusiastic, confident and keen to learn.

The ideal candidate will have:

• Excellent communication skills.
• A confident and professional telephone manner.
• Good written English.
• A positive and enthusiastic attitude.
• Good organisational skills and attention to detail.
• The ability to work independently as well as part of a team.
• A willingness to make telephone calls and speak with new people.
• Good computer skills and an ability to learn new systems quickly.
• An interest in sales, business development and marketing.
• A proactive approach – someone who sees an opportunity and acts on it rather than waiting to be asked.

Previous sales experience is not essential. Full training and support will be provided.

What You Will Gain

This role is designed to provide genuine commercial experience alongside your university studies.

You will gain experience in:

• B2B sales and business development.
• Lead generation and prospecting.
• Appointment setting.
• Customer relationship management.
• CRM systems and sales pipeline management.
• Sales follow-up and quotation management.
• Professional telephone and email communication.
• LinkedIn and social media marketing.
• Working alongside experienced Sales Engineers.
• Understanding how a national business develops and manages its customer base.
• Managing your own workload and priorities.

You will also have the opportunity to develop skills that can be directly transferred into future careers in sales, marketing, business development, account management and commercial management.

What We Can Offer

• Flexible working arrangements around university commitments.
• Full training and support.
• Real responsibility rather than purely administrative tasks.
• Direct experience working with an experienced sales team.
• The opportunity to develop a professional network.
• Potential for progression within VSS following completion of your studies.
• A friendly, professional and fast-paced working environment.

Who Would Suit This Role?

This role would particularly suit someone who is ambitious, confident and commercially minded.

You don’t need to know everything about sales when you start. What matters is that you are willing to learn, comfortable speaking to people and prepared to pick up the phone and have conversations with potential customers.

If you are studying at university and want to graduate with real sales and business development experience on your CV, this could be an excellent opportunity.